The world moves fast and so do you. To go further together, WKFCU is pleased to introduce our new and improved Mobile App that is built around your needs. We want to help you manage your money without extra time, travel or hassle. You can
manage your money on the go by checking account balances, paying bills, transferring money between WKFCU accounts, depositing checks and more. Simply follow the instructions below to update your app and learn about the benefits you can enjoy.
To Begin If You Are a Current User Of The Mobile App:
To Begin If You Are Using the Mobile App for The First Time:
Look What’s New or Improved on The Mobile App
Pending Transactions – When your current balance and available balance is different, you have something pending on your account. You can now see these pending transactions by
clicking on the account and looking at the top box labeled “Pending Transactions”.
Account Transfers – Transfers between accounts under your member number can now be done immediate or scheduled. Click on Transfer and then Account Transfers, you will then choose immediate or scheduled and select the account
to come from and the account to go to. You will then enter the dollar amount of the transfer. If you chose immediate, you will see the funds move immediately. If you chose scheduled and picked a date, you will see the funds move
on that date.
Transfers to Other Members at WKFCU – You can now transfer funds to other WKFCU members through the Internet Teller and the Mobile App.
Bill Pay – Bill Pay is an existing service that is still the same. If you are not signed up and would like to be, click on Pay Bills and create an account. You must have a checking account to sign up for Bill Pay. The request will
come to the Credit Union for approval. After you are approved, you will be able to access Bill Pay from Internet Teller or the App to make payments from your checking account.
Apply For a Loan 3 Ways -- On www.wkfcu.org. OR Internet Teller OR the Mobile App –
Change of Address – You can now change your address with the credit union by clicking on Profile and then Address in the menu. Fill out the form on this page and click submit. The credit union will receive your
request and change your address for you.
Add Alerts – You can set up alerts so that you will be notified if certain transactions happen on your account. Click on Communications and then Alerts in the Menu. You can use this to alert you when your balance falls
below a certain amount, a transaction from a certain merchant or for a certain dollar amount comes through, when a certain check number comes through, or when a loan payment is due. Just click on Add Alert and follow the prompts.
Order Checks – You can order checks through Internet Teller or the Mobile App by clicking on Communications and then Order Checks. You will need the reorder form from your current checks to be able to order through here.
If you do not have that reorder form, you can always call either branch and reorder checks.
Remote Deposit – This is an existing service on your Mobile App. Use the menu to click on Deposit once you have signed into your mobile app. If you have not signed up for this service yet, you will sign up now. Your
request will be sent to the credit union for approval. Once approved, you will receive an email telling you that you have been approved and how to endorse the back of the checks before submitting them. If you have already signed up for
this service, you will be able to deposit checks by clicking on New Deposit as always. Please remember all checks deposited remotely through the app must be signed on the back and have the words “For Mobile Deposit Only WKFCU”.
WKFCU is excited to offer these improvement to the Mobile App and to provide you, our members, with the easiest way to manage your money whenever it’s convenient for you,
If you have any questions, please give us a call. Shreveport - 318-621-0605 or Bossier - 318-629-5622
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*APR = Annual Percentage Rate
*APY = Annual Percentage Yield
Rates are subject to change without notice
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