Some consumers have recently been getting text messages stating a major delivery carrier needs them to "update delivery preferences" on a package by clicking on a link. The problem? The text is a scam, and the link results in theft of personal information.
Most consumers love the convenience of making purchases online and having them shipped straight to their doorstep. But with millions of packages delivered each year, con artists and thieves have developed many ways to steal from shoppers. Fortunately,
there are also many ways to protect yourself from their shady tactics.
Delivery scams and theft are particularly prevalent at the holidays, when more packages are being shipped, but they can happen year round. Scammers are hoping shoppers are busy or distracted and will act without thinking.
The first scam to look out for are phishing texts or emails that pose as official notices from delivery companies. These either contain a “tracking link” or a message that the shipper is having difficulty delivering a package to you,
or most recently, a link to update delivery preferences. Clicking the link either takes you to a form that asks for personally identifying information, or to a site that downloads malware onto your computer.
Another delivery scam involves fake “missed delivery” tags. Scammers place a note on your door that claims they are having challenges delivering a package to you. They ask you to call a phone number to reschedule your delivery, but it’s
really a ruse to get your personal information.
Another issue shoppers face is package theft. Many consumers have had their packages stolen before they arrive home from work. Thieves snatch packages from doorsteps or lobbies of apartment or condo complexes. Criminals even follow delivery and postal
trucks. When the truck leaves, the crooks move in and grab the parcels.
If you've been the victim of a delivery scam, please report it at BBB.org/ScamTracker. Your report can help others avoid falling victim to similar scams.
(Partially reprinted from bbb.org)
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